12-Step Cleaning Process

Step 1: Pre-Inspection

We start with a walk-through inspection with you. Then we note soiling conditions, carpet construction, your concerns, and any stains that may not come out completely.

Step 2: Clean Equipment

We clean the wand and Rotovac 360i between jobs.

Step 3: Furniture Moving

We will move a sofa at your request.

Step 4: Pre-Spot

Then we pre-treat certain spots.

Step 5: Pre-Spray and Pre-Groom

Next, we pre-condition your carpet with the right product to suspend the soil, so soil and spots come out more easily. Our pre-conditioner is also an environmentally friendly product, tested and approved by the Carpet and Rug Institute. When the soil level calls for it, we also pre-groom the carpet with a carpet groomer or pile lifting machine. This further loosens soil in traffic areas.

Step 6: Extract and Rinse

Once the soil is loose, our truck-mounted hot water extraction process thoroughly flushes the carpet pile. We also regulate pressure and heat so the carpet does not get over-wet. This step also sanitizes and deodorizes your carpet. At Mountain View Carpet Care, we also go the extra step with a double extraction. This helps improve your air quality and speeds up drying.

Step 7: Neutralizer

We pH balance every carpet we clean, so no sticky residue stays behind. Depending on soil conditions, we apply this treatment as a rinse through the machine or after rinsing.

Step 8: Post Spot Treatment

If any spots remain after cleaning, we use specialty spotting techniques. We have written procedures for every situation. Note: Some stains we point out during the walk-through may not come out.

Step 9: Fabric Protection – Optional

If you choose it, fabric protection helps guard your carpet from both dry and liquid soil. So we recommend fabric protection after each professional cleaning to keep your carpet looking as new as possible.

Step 10: Speed Dry (Premium Package)

We place high velocity fans on the carpet to speed up drying.

Step 11: Post Grooming

Then we set the carpet pile in one direction with a carpet rake. This improves the look and also helps the carpet dry.

Step 12: Post Cleaning Inspection

Finally, we walk through your home with you to show you the results. We want to make sure you are completely happy with the job.

So if you are looking for quality carpet cleaning, look no further. Services include pet urine, Kool-Aid and ink stain removal.

12 Step Cleaning Process
Top 5 Reasons to Choose Mountain View Carpet Care
Read Testimonials from Previous Customers

Business: Mountain View Carpet Care
Phone: 360-721-3166
Email: cs@mtnviewcarpetcare.com
Hours: Mon-Sun, 8am-6pm